At CASE Peptides, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European privacy laws.
1. Data Controller
CASE Peptides
Email: info@case-peptides.com
2. Information We Collect
We may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Company or laboratory information (where applicable)
- Order history
- Payment transaction information
- IP address
- Browser and device information
- Website usage data through cookies and analytics
3. How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Respond to inquiries
- Manage your account
- Prevent fraud
- Improve our website and services
- Comply with legal obligations
- Send order confirmations and shipping updates
- Send marketing emails only with your consent
4. Legal Basis for Processing
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate business interests
5. Cookies
We use cookies to improve website functionality, remember your preferences, analyze traffic, and enhance your shopping experience. You may disable cookies through your browser settings, although some features of the website may no longer function correctly.
6. Sharing Your Information
Your information may be shared only when necessary with trusted third-party providers including payment processors, shipping carriers, website hosting providers, analytics services, and government authorities where legally required. We never sell or rent your personal information.
7. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your GDPR Rights
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with your local data protection authority
9. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us at info@case-peptides.com.
