1. What are your products intended for?

All products sold by CASE Peptides are intended strictly for laboratory research, scientific investigation, and analytical purposes only. They are not intended for human or veterinary use. 

2. Do you provide Certificates of Analysis (COAs)?

Yes. Certificates of Analysis (COAs) are available for applicable products to provide information regarding identity, purity, and quality testing. 

3. Do you ship throughout Europe?

Yes. We offer shipping to Germany and many other countries within the European Union, subject to local laws and regulations. 

4. How long does shipping take?

Shipping times vary depending on your location and the selected shipping method. Estimated delivery times are provided during checkout but are not guaranteed. 

5. Can I return my order?

Due to the nature of laboratory research compounds, returns are generally not accepted unless you receive a damaged or incorrect item. Please review our Refund Policy for complete details. 

6. What payment methods do you accept?

We accept secure online payment methods available during checkout. All transactions are processed through trusted payment providers.

7. How should research compounds be stored?

Products should be stored according to the recommendations provided on the product page or packaging. Proper storage helps maintain product quality and stability. 

8. Can individuals purchase from CASE Peptides?

Customers must be at least 21 years old and acknowledge that products are being purchased strictly for legitimate laboratory research purposes in compliance with applicable laws. 

9. How can I contact customer support?

You can reach our support team by emailing info@case-peptides.com. We aim to respond to all inquiries as quickly as possible. 

10. Are your products intended for human consumption?

No. All products sold by CASE Peptides are strictly for research use only and are not intended for human consumption, medical treatment, therapeutic use, diagnostic purposes, or veterinary applications.